Frequently Asked Questions
Everything you need to know about Earnd.Club.
General
What is Earnd.Club?
Earnd.Club is a fitness rewards platform that turns your real effort into real perks. Connect your WHOOP, complete challenges set by local businesses and brands, and earn rewards like vouchers, free sessions, and exclusive offers.
How do challenges work?
Challenges are set by our sponsor partners — restaurants, gyms, cafes, and more. Each challenge has a specific fitness goal (for example, logging 5 nights of 80%+ sleep on your WHOOP). Complete the goal within the timeframe and the reward is yours.
What devices are supported?
We currently support WHOOP. Once you connect your WHOOP account, your challenge progress syncs automatically — no manual tracking needed. We plan to support additional wearables in the future.
How do I redeem a reward?
When you complete a challenge, your reward becomes available in your dashboard. Depending on the reward, you can redeem it digitally (a code or voucher) or in-person at the sponsor's location.
How can my business sponsor a challenge?
We'd love to have you on board. Head to our partner inquiry form to tell us about your business. We'll get in touch to set up your first challenge and reward.
Account & Onboarding
How do I sign up / create an account?
Tap 'Join the club' on the homepage or download the app and sign up with your Google account. It takes less than a minute.
Can I use Earnd.Club without a WHOOP?
Not at the moment. WHOOP is our launch partner and the only supported device right now. We plan to add more wearables as we grow.
How do I disconnect or switch my wearable?
Go to Settings in your dashboard and click 'Disconnect'. You can reconnect the same or a different WHOOP account at any time.
Challenges
Can I join multiple challenges at the same time?
Yes! You can participate in as many active challenges as you like. Your WHOOP data is evaluated against each one independently.
What happens if I miss the challenge deadline?
If you don't complete the challenge within the timeframe, it expires. Keep an eye on your dashboard to track your progress and deadlines.
How do I know if my WHOOP data has synced correctly?
Your dashboard shows your latest Sleep, Recovery, and Strain scores. If they match what you see in your WHOOP app, you're good to go.
Can I see my progress during a challenge?
Absolutely. Your challenge card on the dashboard shows real-time progress — how many days you've completed and how many are left.
Rewards & Redemption
Do rewards expire?
Reward expiry depends on the sponsor. Check the reward details on your dashboard for specific terms and validity periods.
Can I transfer or gift a reward to someone else?
Not currently, but we're exploring ways to share rewards in the future — stay tuned.
Where can I see my earned and redeemed rewards history?
Your dashboard shows all active, completed, and redeemed rewards in one place.
Privacy & Data
What data do you access from my WHOOP?
We access sleep scores, recovery scores, strain, and workout data — only what's needed to evaluate your challenge progress. We never store raw health data in our database.
Do you share my data with sponsors/partners?
No. Sponsors only see anonymized, aggregate challenge completion statistics. They never see your individual health data.
How do I delete my account and data?
Contact us at community@earnd.club and we'll process your request. You can also disconnect your WHOOP at any time from Settings.
Billing & Costs
Is Earnd.Club free to use?
Yes, Earnd.Club is completely free for members. You connect your WHOOP, join challenges, and earn rewards at no cost.
Still have questions? Get in touch